Use of Personal Information

California Online Public Schools does not collect any personal information unless you voluntarily provide it by sending us an e-mail, participating in a survey, or completing an on-line form. We may disclose your personal information without notice if it is necessary to: (1) comply with legal process/action; (2) protect and defend the rights or property of the school and; (3) act under exigent circumstances to protect the personal safety of our students and staff or members of the public. We may also disclose personal information to non-affiliated third party partners, such as advertising partners and analytics providers, to assist us in providing, communicating, marketing and advertising our services to you. Otherwise, personal information submitted will not be disclosed to any non-affiliated third parties unless otherwise stated at the time of collection and will only be used for the purpose stated at the time of collection. The school does not sell, rent or lease its customer lists to third parties. 

Information You Provide to Us

To communicate effectively with visitors to our website, we may ask you for personally identifiable information that can include, by way of illustration, your name, your child’s name, address, email address, telephone number, or educational interests. We may also gather additional personal information in the future. It is your choice to provide us with this personal information; we will only collect personal information that you provide.

Information Gathered Automatically

When you visit our website, some information such as your Internet network address, Internet service provider, operating system, web browser version, site from which you arrived, and the time and date of your visit may be collected automatically as part of normal site operation. This information is not personally identifiable, and we do not link this information to any personally identifiable information you submit while using our site. This information is used solely to track web browsing patterns to better understand how our site is being used and, when necessary, to troubleshoot problems with the site.

Marketing and Advertising

We do not sell your personal information or the personal information of your users. We and our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes:

Direct Marketing

We may send you Company-related direct marketing communications as permitted by law, including by email and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below.

Interest-Based Advertising

We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising choices section below.

Consent

Where consent for the use and disclosure of personal information is required, the school will seek consent from the appropriate person. In the case of a student’s personal information, the school will seek consent from the student and/or parent depending on the circumstances and will consider the student’s mental ability and maturity to understand the consequences of the proposed use and disclosure. Any personally identifiable information from student education records will only be disclosed in accordance with the Family Educational Rights and Privacy Act.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may automatically log information about you, your computer, and activity occurring on or through the Service. The information that may be collected automatically includes your computer type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites. On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons.

Log Files

Like most standard website servers, we use website statistic packages such as Google Analytics to analyze trends in how our website is accessed and utilized. Information monitored includes internet protocol (IP) addresses, geographic location of visitors (country, city), browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, time spent on pages, and keywords used to find our site via search engines. This information is anonymous and cannot be directly linked to individual users. We may use it to identify high-use or low-use areas of the site, pinpoint problem areas of the site, analyze broad demographic trends in our visitors, and make decisions about how to make it easier for people to find and navigate our website.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security

This website takes every precaution to protect our users’ personal information. Whenever users submit personal information (such as contact info or credit card info) via online forms, registration, or online purchase, upon submission that information is encrypted via the highest level of SSL (Secured Sockets Layer) available. Servers that store personally identifiable information are in a secure environment. Under no circumstances are credit card numbers permanently stored on our website servers.

Non-secured Communications

Posts to discussion forums, discussion boards, and comments to blogs, are viewable by other users. When these areas are not in a password protected area, they may be viewable by the general public. Please be aware of this when posting personal information in these areas.

SMS Communications

1. Information We Collect

• Personal Information: Mobile phone numbers, names, or any other information you voluntarily provide.
• Message Data: SMS content, timestamps, and related metadata.

Your data will be retained for the duration of your subscription to our service.

2. How We Use Your Information

We use the collected information to:

• Send SMS communications about services, events, or promotions.
• Respond to inquiries or provide support.
• Improve our messaging services and customer experience.

3. Sharing Your Information

Your data will not be sold, rented, or shared with third parties for marketing purposes. We may share data with trusted service providers solely to facilitate SMS delivery on our behalf.

4. Data Security

We take reasonable measures to secure your information from unauthorized access, alteration, or misuse. However, no system is entirely secure, and you acknowledge the inherent risks.

5. Opt-Out and Deletion

You may opt out of SMS communications at any time. Additionally, you may request that your data be deleted by contacting us at [email protected] or 1-800-906-5166.

6. Children’s Privacy

Our SMS services are not intended for individuals under 13 years of age. If we discover we have collected information from a child, we will take steps to delete it promptly.

7. Updates to the Privacy Policy

We may update this policy periodically. Updates will be posted on our website, and the revised date will appear at the top of the policy.

Opt-out of Marketing Communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

Contact Information

If you have any questions about our SMS Terms or Privacy Policy, contact us at:

• Email: [email protected]
• Phone: 1-800-461-1667
• Address: 33272 Valle Rd. San Juan Capistrano, Ca. 92675

Changes to this Statement

California Online Public Schools will occasionally update this Statement to reflect the school and family feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.